The Grouse: The Inkjet Refill Racket

The Grouse
Why I've given up on the world's most expensive fluid

Running on Empty: At up to $8,000 per gallon, inkjet ink is among the most expensive liquids by volume one can buy Photo by Jonathan Wilson

">Let us take a moment to mourn the impending death of the Polaroid instant photo. You shall be sorely missed, my shake-and-bake friend. Sniff. And with the death of yet one more beloved but anachronistic technology, let us anticipate the imminent decline of another—the photo printer. Only this time I’ll do so with a smile.

Home inkjet printers and their ilk have for a while now embodied the best and worst of the technological state of the union, as it were. Simply put, they are mainstream products with incredibly high-end engineering, but also represent a ludicrously false economy in the worst way. And for a decade, printer companies having been laughing all the way to the bank at our expense.

Let me state that I once was unabashedly passionate about my now aged Canon i70 photo printer. It is compact (in fact portable if you buy a battery for it), fast, prints remarkably great images up to 8 x 10, and does documents too at a respectably brisk clip. When digital cameras first appeared, I’d spend weekends cooped up with my photo-spewing friend, printing out scores of crisp, colorful masterpieces to shove in the face of anyone who would look. “Isn’t it amazing! I printed it myself!” I would crow, impressed not only with my handiwork, but more with how I stuck it to the man by not paying for pricey store-made prints. Then I’d run to Staples to load up yet again on $40 worth of ink cartridges.

And there’s the rub. Printers are sold using the razor blade business model—the printers are dirt cheap, but you have to keep buying ink for eternity. And wouldn’t you know, it turns out that printer ink, especially for photos, is probably the most expensive substance per volume you’ll ever buy—more expensive than gold, oil, perfume, even blood in most cases. If you’re buying name-brand ink cartridges, which typically hold a few milliliters of ink, you’re shelling out the equivalent of between $3,000 and $5,000 per gallon. (Suddenly, spending $45 to fill your car’s gas tank doesn’t seem so extravagant, eh?) Just as an idea of how valuable this particular golden goose is, more than 40 percent of HP’s $2.63 billion operating profits from last quarter came from it’s imaging and printing group alone. In other words, ink keeps printer companies in the black.

No surprise, then, that to stave off competition from low-cost generic refill cartridges, the industry giants circled their wagons and began putting chips into their printers and cartridges to make it so that you had to buy their brand. Lawsuits on both sides havesince raged fast and free: Canon sued (and won) to keep refilled cartridges from being sold in Japan without Canon ink; HP sued and won for patent infringement against a company that made replacement cartridges. Epson, however, settled a lawsuit claiming their cartridges intentionally signaled they needed replacement when they still had ink left. And more recently one man filed a class-action suit claiming that HP illegally colluded with Staples by giving them a $100 million “bribe” not to carry low-cost replacement ink. It’s sordid stuff, but at this point it’s almost irrelevant for me.

Even at barebones prices, it’s now far cheaper to order prints through Flickr, Shutterfly or iPhoto, or if you need them in a hurry, from your local Wal-Mart, Walgreens or even mom-and-pop photo store. At my local drugstore, a small chain, if you order more than 100 prints, they’re 15 cents each and available in a couple hours on archival paper with archival ink. And I can put my order through online. Compare that with the cost of photo paper, ink (which in my case, by the way, has to be used at least once every couple weeks or it dries out) and the time involved, and my venerable i70 simply can’t compete.

So I’ve put my printer out to pasture for a couple years now, and I haven’t looked back. Hit the comments section if you’ve experienced similar, or have a solution I’ve overlooked (an obvious one being the decline in printed photos in general). And feel free to nominate other tech you think is moribund to add to my Deathwatch List.

43 Comments

Comments

Atela
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With the introduction of digital picture frames, the whole notion of paper photos may be heading to archival graveyard (with a plot reserved next to carbon paper). A computer has pretty much replaced a photo album, and proud fathers can keep pics of their kids on mobile phones instead of in an accordion-style wallet inserts.

1 out of 1 people found this comment helpful
rhomp2002
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How about those of us who print using our inkjet printers. It is not economically feasible to do that printing on flickr or walmart etc. In that case the inkjet is still very much in the picture. I know that supposedly laserjet is cheaper but given my printer and the amount of pages I can print from one inkjet cartridge and compare that to the cost of laserjet toner the inkjet costs about half as much. I think I will just hold onto my printer for now. I have never printed a photo on it anyway and don't plan on doing so in the near future. I also use the same cartridges you show there with my HP Officejet Pro K550 and it works out just fine.

1 out of 1 people found this comment helpful
jrmoore

from Findlay, Oh

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I use to think that printing at home was saving me money. But had a relative in town and need to make a print quickly. And of course was out of paper. Went to my local Wal Mart and using their scanner made a 4x6 print using their photoshop software to correct color and crop for the huge price of 28 cents. My photo printing days at home have ended.

But I don't see a time in the near future when a person won't need a scanner/printer for confidential documents.

2 out of 2 people found this comment helpful
gswilkent
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rhomp2002 you need to try a laser printer, your inkjet cartrige does not in any way compare to a laser toner cartrige. I have had my laser printer for 6 years and I am still using the original cartrige. I have also just started my 3rd case (thats 10 packs/case) of paper. If your inkjet can come anywhere near 1 pack per cartrige I would be surprised. Save some money and go laser, better enviromentaly too.

4 out of 4 people found this comment helpful
CrankyGreg
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I was a victim of the inkjet racket. I had two HP Deskjet printers - the all-in-one kind. Fax, scan, print. Worked great, except the ink was a total scam. For one thing, if you try to conserve ink, the ink would dry out or expire. Then, buying new ink was so expensive! And HP did a fine job of making it darn near impossible to buy generic cartridges.

The bottom line is, if you print photos, you are better off sending them to Costco, which is what I do. At 17 cents per photo, it's a deal.

No paper or ink worries. So now, I have a laser printer for documents, and if I have to print photos, I send them to Costco and pick them up an hour later.

Color inkjet printers are really a scam. I just can't believe I fell for it!

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larryr
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I was never tempted to get on the inkjet bandwagon. I've been using laser printers since they were close to $2000 (my most recent purchase was about $40, after rebate). Admittedly, I do mostly monochrome, but the prospect of fighting with clogged cartridges and runny prints, and paying a fortune to do so, never caught my interest. Right now, the stable here consists of a Brother monochrome laser for the high-volume stuff, a small Samsung laser for printing checks, and a neat little Canon Selphy dye-sublimation printer ($50 A/R) for making 4x6 photos when I'm in a hurry (about 25 cents each if you shop the supplies, and the dye-sub cartridges never dry out). If I want lots of photos and don't need immediate gratification, I'll put the files on a memory stick and stop by the local drug store; they're about 18 cents there.)

We've got an HP inkjet attached to my wife's PC, but it rarely gets turned on. Why bother, really.

2 out of 2 people found this comment helpful
singerguy74

from Grand Rapids, MI

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I used to work as a retail employee at a major electronics store (the blue and yellow one). One gripe that I heard CONSTANTLY was that no one could even FIND the ink for an older printer. Granted technology is advancing at a breakneck pace but I had many customers looking for ink for a printer that was 2-3 years old and we simply didn't carry it anymore. Often they would come back and tell me the only place they could find it was online or one of those often-hard-to-find ink catridge stores. Many customers, however, would breakdown and upgrade further tightening the companies control over the resale of their products.

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Don B.
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gswilkent

What kind of lazer printer doyou recommend & what was the initial cost.

Thanks in advance.

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Mac Callum
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Polaroid may be returning soon to your home as a solution to this very problem. I just hope they're not too greedy about charging for the paper.

www.zink.com

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hyflyer06
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My commercial printer was printing fine the other week and suddenly "ran out of ink". So rather then replacing the cartridge, i Swaped the stock that had the "chip" counter from the new to used cartridge, and it was back to printing fine again. Hmmm suddenly seems like we are only suppose to be able to print a select quantity of pages now. Quite silly in the consumer world to pay for something that runs out, before the tank empties.

1 out of 1 people found this comment helpful
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